As lockdown restrictions ease and we come out from our homes into shops, restaurants and showrooms, those of us who …

Home working and people engagement – Conversation, contribution and development.

A perfect storm has affected supply chains, and that’s impacting front line customer service.

Great news
Intelligent Dialogue are now listed on one of the UK’s leading training and development websites L&D Mastermind,
 

We’re thrilled to announce that the winner of last month’s competition to win a complete Intelligent Dialogue In Tune Customer …

With this week’s news of an impending vaccine alongside encouraging, if muted, signs of economic recovery, how optimistic can we …

One of my favourite shops in Swindon is Rays Ice Cream, and apart from the fantastic ice cream ( you’ve …

We bought a new bathroom suite at the weekend. After lots of looking. And I mean lots!
Internet shopping didn’t …

We’ve been training via Zoom, building learning portals, and recording video based learning programmes for clients to help them hit the ground running as we move out of Lockdown

YOU want to do the best for your customer, and, let’s be honest, you want the best return for your own business as well. But if your customer’s success is really important to you then you’ll need to park your own agenda and focus on what matters to them.

Savvy customers, tough competitors. Don’t get caught in this trap.

We’ve been pondering about answering the phone.

On a recent …

Part 3 of our interview with Martin Ainscough; this time focusing on risk & reward and business improvement

Need a little Monday motivation?

#MondayMotivation on twitter got us thinking and posting.

Part 4 of our interviews with Martin Ainscough and how training helped develop the business

Part 2 of our interviews with Martin Ainscough focusing on utilisation. A key metric for anyone involved in the hire industry

Part 1 of our interview with Martin Ainscough – growing the business

Achieving your goals? Do you set yourself any?
What about New Year’s resolutions?
You Gov polls and a Comres poll for …

“Why aren’t I closing more orders in my pipeline?”
It’s a good question every sales person should ask ( before …

How a man of average intelligence and with no special skills made millions from a simple business idea; real insight …